Orders are processed within 7–10 business days, depending on the product type.
Custom-colored or handmade wigs may take longer. Once shipped, you’ll receive a tracking number via email.

All sales are final.
However, if you experience an issue with your product or service, please reach out via email, DM, or text. We're committed to customer satisfaction and will work toward a fair resolution.

All appointments must be booked through our official booking link, available on our social media platforms and website.
A $20 deposit is required within 2 hours of booking to confirm.

We accept the following:

Zelle: 973-803-6425

Apple Pay (contact directly)

Cash (for in-person drop-offs and services only)

Once your order is shipped, you'll receive an email with tracking information.
If it's been more than 14 business days and you haven't received tracking, contact us with your order number and full name.

Absolutely. For handmade wig drop-offs, a $20 cash deposit is required at the time of drop-off.
Please schedule through our booking system and communicate directly to confirm timing.

Install services are currently available on a limited basis.
Please contact Sarah directly to check availability before booking.